Setting up MFA in Microsoft 365

Step 1: Sign in

1. Open a browser.
2. Go to https://portal.office.com
3. Sign in with your Microsoft 365 account. This consists of your email and the password you have received.

Step 2: More information required

After the first sign-in, the message appears:

"More information required" or "Additional security verification required".

1. Click Next.
   
    

   

Step 3: Install Microsoft Authenticator

1. You will now receive a prompt to install Microsoft Authenticator. Open the App Store (iPhone) or Google Play Store (Android).
2. Search for Microsoft Authenticator.
3. Install the app.
4. Open the app.
5. Now click twice on Next in the window on your computer.

Step 4: Add account

1. Choose Add account (+).
2. Select Work or school account.
3. Choose Scan QR code.

Step 5: Scan QR code

1. A QR code will appear on your computer.
2. Scan this with the Microsoft Authenticator app.

Then click Next.

 

Step 6: Approve test notification

1. Microsoft sends a test notification to the app.
2. Open the notification on your phone.
3. The notification shows a number; enter this on your phone and click Yes.

Step 7: Configuration complete

1. After successful verification, a confirmation will appear.
2. Click Next and on the last page click Done.

Step 8: Future sign-ins

For future sign-ins:

1. Enter your username and password.
2. Open the Microsoft Authenticator app.
3. Approve the sign-in or enter the displayed number.

Tips

If you lose your phone, contact the IT department to re-register MFA.